A New Collaboration to Transform Ride Booking
We’re excited to announce a new technology partnership between iCabbi, a leader in taxi dispatch and fleet management software, and M2M TaxiBot, an AI-driven customer engagement platform. This strategic alliance represents a major step forward in transforming how passengers interact with taxi services—making ride booking smarter, faster, and more accessible than ever before.
Seamless Booking Across Multiple Channels
At the heart of this partnership is TaxiBot’s conversational AI technology, which enables passengers to book, manage, and cancel rides 24/7 through their favorite messaging platforms—including WhatsApp, Instagram, and Facebook Messenger. There are no apps to download and no phone calls required—just instant, intuitive access to taxi services through the channels people already use every day.
Deep Integration with iCabbi’s Platform
By integrating TaxiBot’s automation with iCabbi’s proven dispatch and fleet management system, taxi companies can now provide fully automated customer service that is always available. This means:
Faster bookings with zero wait time
Real-time ride updates and notifications
Automated cancellations and rescheduling
Personalized experiences powered by AI
Empowering Taxi Fleets with Scalable Automation
This partnership empowers taxi fleets to scale their operations without adding extra overhead. With TaxiBot managing customer interactions and iCabbi overseeing dispatch logistics, operators can focus on delivering exceptional service while reducing manual workload and call center costs.
A New Era of Passenger Engagement
Together, iCabbi and M2M TaxiBot are redefining the future of mobility—where AI meets convenience, and passengers are always just one message away from their next ride.
Stay tuned for more updates as this integration rolls out across fleets worldwide.
