Automate Your Taxi Booking Process.

Use the M2M TaxiBot AI Virtual Assistant to handle multiple taxi bookings simultaneously directly through WhatsApp.

M2M Omnichannel with TaxiBot with Telegram Chatbot

Why choose M2M TaxiBot?

Give your customers a premium taxi booking experience that's convenient and seamless, available 24/7, with no wait times.

Fully automated

WhatsApp Chatbot handles the entire booking process from start to finish.

Branded Experience

Your logo, company name, address, email, website and description.

GDPR Compliant

Manage a booking for privacy settings, giving control over personal data.

NEW: Zone capabilities

Simply tell us your Zones and we'll do the config of your zones in TaxiBot.

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NEW: Multi company

TaxiBot supports Multi company management with Autocab.

NEW: Restricted Area

Bookings outside your Zones are handed over to Live Agent or email.

NEW: Single Journey flow

Book a single journey is quick and easy with the new version of M2M TaxiBot.

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Return Journey flow

Customers are asked if they want to book a return journey.

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Pre or ASAP Bookings

Quickly pre-book from previous location, schedule, or ASAP and return trips.

Instant Quotation

Instant quote function available 24/7, with no wait times.

Pickup & Dropoff Methods

Send Location, type in a location or inform driver en-route with driver notes.

Manage a Booking

Use the booking reference to cancel a booking, change details or get status.

Live Updates & Tracking

Customers receive WhatsApp dispatch notifications with driver updates.

Talk to An Agent

Seamlessly hand over complex support requests to a human agent.

LynkPay Integration

LynkPay is fully intergrated with M2M TaxiBot with a unique payment flow.

Cash or Card

Allows customers to pay with a card or an option for traditional cash payments.

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Analytics

See how well your bot is performing through your custom dashboard.

Support

Software updates, backup, and maintenance support included.

Chatbot Live Agent Handover
Talk to an agent

Transform Your Customer Experience with Live Agent Chat

Seamlessly hand over complex support requests to a human agent. Connect with your customers in real-time. Respond to incoming conversations with a complete suite of features, across multiple channels leveraging the One-View Inbox.

Analytics

Get insights into your bot's engagement and performance.

View, monitor bot and team performance. Track engagement and retention across multiple channels over time. Make smarter decisions on how to improve engagement with your chatbot analytics dashboard.
M2M Omnichannel with TaxiBot with Telegram Chatbot

TaxiBot Integrations

Unlock the power of our Integration with Autocab 365, Booking and Dispatch. Along with the best payment link providers to accept fares via credit and/or debit card using WhatsApp ChatBot booking channel.

FAQs

Find answers to the most common questions about M2M TaxiBot.

You can book a taxi ride using WhatsApp.  Easier Taxi Bookings can now be made using the M2M TaxiBot on WhatsApp. Choose one of the three simple ways to book a taxi:

1. Send ‘Hi’ on WhatsApp to your local taxi firm business WhatsApp number

2. Click an official wa.me link supplied by your local taxi firm, to access the chat window.

3. Scan the QR code supplied by your local taxi firm.

Once the AI Chatbot responds, you simply tap the “Book a journey” button. You can then enter your destination, and TaxiBot will match you with the closest available taxi.

You can now use the M2M TaxiBot on WhatsApp to make taxi bookings.  WhatsApp TaxiBot works 24/7 and can have multiple conversations with different persons, at the same time.

You can now use the WhatsApp business directory to find a taxi within your area. To select a location manually or to use your phone number to see taxi firms within your region, tap NOT NOW. Then, pick a location from the map. Type in the query for the business you're looking for. And now you can use the M2M TaxiBot on WhatsApp to call a taxi.  WhatsApp TaxiBot works 24/7 and can have multiple conversations with different persons, at the same time.

A WhatsApp chatbot is an automated software that uses AI (Artificial Intelligence) to engage your customers on the WhatsApp using our NLP engine.

Yes. M2M TaxiBot supports the following pay by link payment providers:

• Judopay
• Stripe
• LynxPay
• CabCard

 

To add-on secure Pay by link card payments costs £19.95 per month through your M2M Omnichannel dashboard.

Conversations set language preferences during a conversation, and show conversations in their selected language.

 

As a result, TaxiBot can be deployed in over 50 Languages; Arabic, Bengali, Bulgarian, Burmese, Catalan, Chinese, Croatian, Czech, Danish, Dutch, English, Estonian, Filipino, Finnish, French, German, Greek, Gujarati, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Javanese, Kannada, Kazakh, Korean, Malay, Malayalam, Marathi, Mongolian, Nepali, Norwegian, Persian, Portuguese, Punjabi, Pushto, Romanian, Russian, Slovak, Somali, Spanish, Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Urdu, Polish and Vietnamese.

There are some countries that WhatsApp excludes from communicating with WhatsApp for Business numbers. Phone numbers from the following countries are blocked:

• Crimea (+7978)
• Cuba (+53)
• Iran (+98)
• North Korea (+850)
• Syria (+963)

Yes. The M2M TaxiBot is GDPR compliant. Customers confirm the booking by agreeing to the Terms and Conditions of the Taxi Operator with a URL link and acknowledge they have read the Privacy Notice. And agree to receive taxi dispatch notifications from M2M TaxiBot over WhatsApp or SMS.

 

On the welcome to taxi bot main menu, customers can select "Manage a Booking" to access Privacy Settings.

 

The GDPR (General Data Protection Regulation) gives you more control over how your personal data is used. TaxiBot saves some data about you during our chats. You can choose to download data, change personal data, or delete personal data.

 

M2M Omnichannel maintains the highest standards of security to protect your visitor’s privacy and ensure secure data communication. Personal data is end-to-end encrypted and not shared with third parties or institutions.

Omnichannel automation platform

Get Taxi Bookings with Customers in Real-Time Wherever they are

Delight your customers 24/7 with AI Chatbot and Live Agent booking experience across multiple channels.

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Messenger

Telegram

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