Making Taxi Bookings Easy.
See how M2M TaxiBot is helping local private hire and taxi operators to transform their businesses.
Our mission
Our mission to transform the customer journey
M2M TaxiBot is powered by M2M Omnichannel a division of M2M Data Connect Ltd. What started as an exploration of AI conversational automation has grown into a powerful platform built ground up to help local private hire and taxi operators to transform their customer’s journey.
Analytics
Get insights into your bot's engagement and performance.
View, monitor bot and team performance. Track engagement and retention across multiple channels over time. Make smarter decisions on how to improve engagement with your chatbot analytics dashboard.
Talk to an agent
Transform Your Customer Experience with Live Agent Chat
Seamlessly hand over complex support requests to a human agent. Connect with your customers in real-time. Respond to incoming conversations with a complete suite of features, across multiple channels leveraging the One-View Inbox.
What we do
Omnichannel Taxi bookings made easy
With our M2M Omnichannel platform, taxi operators can provide multiple booking channels for their customers like WhatsApp, Instagram, Messenger, Telegram, Line, and Website booking.
And M2M TaxiBot is much more than just a AI Chatbot, we provide a complete start-to-finish booking process. Including pay by links to accept fares via credit and/or debit card, talk to an agent, GDPR, business analytics, and much more.
