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Smart Messaging Onboarding Form 2026

This field is for validation purposes and should be left unchanged.

Thank you for choosing M2M Smart Messaging.

This form gives our onboarding team the information needed to configure your Smart Messaging service, including WhatsApp notifications and SMS failover.

Most of the setup is handled by our team. We simply require some company, contact, integration and Meta/WhatsApp information from you.

Company Information

LLC, LTD, etc.
Applicable for EU/UK customers only
Applicable for EU/UK customers only
Billing Address(Required)
Required for invoicing
Needed for billing
Do you require a Purchase Order (PO)?(Required)
Prevents billing delays
Used for messaging schedules and account configuration

Primary Contacts

Main Contact Name(Required)
Core Onboarding Contact
Important for onboarding support
Please include country code + number
Required for invoices
E.g. IT Contact name and email address or General Manager

Smart Messaging Setup

Needed so we can understand your integration requirements
Helps us understand the scale of your setup

WhatsApp / Meta Setup

Meta Business Setup

Smart Messaging uses WhatsApp Business, so access to your Meta Business Suite may be required during onboarding.

Our onboarding team will confirm what access is needed and provide the details to add when we reach this stage.

Please include country code + number for verification purposes
Do you already have a Meta Business Manager account?(Required)
Meta Business Suite
Will you need assistance granting access?

Additional Information

Which booking sources would you like Smart Messaging notifications for?(Required)
Select all booking sources that should trigger customer notifications.
Which Smart Messaging notifications would you like SMS failover for?(Required)
Select the WhatsApp notifications where you would like SMS failover. You can choose more than one.
Terms and Conditions(Required)
Messaging Data Consent(Required)
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